Help & FAQ

Upload a video, our AI transcribes the speech into word-by-word timed captions, you fix any words and pick a style in the editor, then export a normal MP4 with the captions burned into the pixels — ready to post anywhere.

Telugu, Hindi and English — each can be output in its native script or in Roman letters. More languages are coming back soon.

One toggle converts native-script captions to Romanised text — Telugu becomes Tanglish, Hindi becomes Hinglish. Great for audiences who speak the language but read Roman script.

Yes. You can correct individual words, adjust their timing, trim the clip, and reposition the captions on the video before you export.

A set of ready-made caption style presets with word-by-word highlight animations. Pick a preset, drag the captions where you want them, and export.

Only on the free tier. Your first 2 free exports include a small ReelCaps watermark; every paid export (pack credits or subscription) is watermark-free.

One-time packs (Starter ₹49/5, Boost ₹99/12, Mega ₹199/30 exports) give credits valid for 30 days with reels up to 5 minutes. Subscriptions — Lite ₹99/mo (30 exports), Creator ₹199/mo (100), Pro ₹399/mo (300); yearly options save ~16% — renew automatically with a monthly export quota that resets every 30 days. Cancel anytime from your Account page; you keep access until the end of the paid period.

ReelCaps is built for Reels & Shorts, so 5 minutes is the maximum everywhere. Free: up to 90 seconds. Lite: up to 3 minutes. Creator, Pro and one-time packs: up to 5 minutes.

Free media is stored 24 hours — download your export right away. Packs, Lite and Creator keep videos 7 days; Pro 14 days. After the window your media is auto-deleted. You can view, download or delete everything anytime from My videos.

Yes — alongside the MP4 you can download SRT and VTT caption files for YouTube uploads or any other player.

The credit or monthly quota it used is refunded to your balance automatically and instantly, so you can try again at no cost.

All payments run through Razorpay: UPI, credit/debit cards and netbanking. Prices are in INR. We never see or store your card or UPI details.

Purchases are not refundable — try the 2 free exports first to judge quality. Subscriptions can be cancelled anytime from your Account page: renewals stop immediately and you keep access until the end of the paid period. Failed exports always return your credit instantly, and duplicate charges are refunded. Details in the Cancellation & Refund Policy.

Delete individual videos anytime from My videos. To delete your whole account and all associated media, email support@[yourdomain.com]. See the Privacy Policy for what we store.

Email support@[yourdomain.com] — we reply within 48 hours. Phone and address are on the Contact page.